Terms and Conditions

Welcome to Upvaldo. Please read the following Terms and Conditions carefully.

By accessing this Website or purchasing any of our services, you agree to these Terms and Conditions. If you do not agree, you must not use our Website or services. These Terms and Conditions (“Terms”) govern the use of the Upvaldo (“we,” “our,” or “us”) website located at https://upvaldo.com (the “Website”) and the services offered through it. Upvaldo is a service provided by Tahmo.

1. Our Services
Upvaldo provides menu optimization reports and related consulting services for restaurant owners, operators, and managers. Our reports include data-driven recommendations to help improve menu pricing, design, and sales performance.

You are solely responsible to provide accurate and complete information about your menu and/or business when using our services. The results and recommendations we provide are for informational purposes only, and you are solely responsible for any decisions or changes you make based on those recommendations.

2. Intellectual Property
Unless otherwise stated, all content on this Website and within our reports—including text, graphics, data, and other materials is our property and is protected by applicable intellectual property laws.
You may not:

• Copy, reproduce, or redistribute our reports or website content for commercial purposes.

• Sell, rent, or sublicense any content from Upvaldo.

• Use our name, logo, or branding without our prior written consent.

You may use our reports solely for your business’s internal use.

3. Pricing and Payment
All prices are stated in U.S. dollars unless otherwise noted.

• Full payment is required at the time of purchase.

• We reserve the right to update our pricing at any time; however, changes will not affect completed purchases.

4. Delivery

Menu optimization reports are delivered digitally via email to the address you provide. You are responsible for ensuring your contact details are correct.

5. Refund Policy
We want you to love what you get. If you are not happy with your menu optimization report, you may request a full refund within 14 days of delivery.

Refunds will be processed in accordance with our Refund Policy and will be issued to the original payment method.

6. No Cookies
We do not currently use cookies or tracking technologies on our Website. If this changes in the future, we will update these Terms and our Privacy Policy.

7. No Warranties
To the fullest extent permitted by law:

• Our Website and services are provided “as is” and “as available.”

• We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

• We work on a best-effort basis, using industry knowledge, experience, and data to provide actionable recommendations. However, the effectiveness of our reports depends on factors outside of our control, including how you implement our recommendations. We therefore cannot guarantee that our reports will increase your sales, profits, or overall business performance.

8. Limitation of Liability
Our maximum liability for any claim related to our Website or services will not exceed the amount you paid for the service in question.
In no event will we be liable for:

• Indirect, incidental, special, or consequential damages;

• Lost profits or revenue;

• Business interruption, data loss, or reputational harm.

Your sole remedy is a refund in accordance with our Refund Policy.

9. Indemnification
You agree to indemnify and hold harmless Tahmo Inc., its officers, employees, contractors, and agents from any claims, damages, or expenses (including legal fees) arising from:

• Your misuse of our Website or services;

• Your violation of these Terms; or

• Your implementation or misapplication of our recommendations.

10. Force Majeure
We will not be held responsible or liable for any delay or failure to perform our obligations caused by circumstances beyond our reasonable control, including but not limited to natural disasters, internet outages, government actions, labor disputes, or other issues.

11. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.

12. Reservation of Rights
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of our Website or services constitutes acceptance of the updated Terms.

13. Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, our services, or your use of the Website shall be resolved through binding arbitration rather than in court, except that you may bring qualifying claims in small claims court.

• Arbitration Rules: Arbitration will be conducted under the rules of the American Arbitration Association (AAA) or another mutually agreed-upon provider.

• Location: Arbitration will take place in Orange County, California, unless both parties agree otherwise.

• Class Action Waiver: You agree to resolve disputes only on an individual basis and not in a class, consolidated, or representative action.

• Costs: Each party shall bear its own legal costs unless otherwise required by law or the arbitration rules.

By agreeing to arbitration, you waive your right to a jury trial or to participate in a class action against us.

14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement
These Terms, along with our Refund Policy and any other legal notices published on our Website, constitute the entire agreement between you and Tahmo Inc. regarding the use of Upvaldo and our services. They supersede any prior agreements, written or oral.

16. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, USA, without regard to conflict of law principles.

17. Contact Us
If you have any questions about these Terms and Conditions, you may contact us
Upvaldo
https://upvaldo.com/contact